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Privacy Policy

This privacy policy (“Privacy Policy”) is part of and incorporated into the Terms of Use Agreement (“Agreement”) governing your use and access of 


By using, or any part thereof, you consent to the collection, use, and disclosure of your information, as described in this Privacy Policy.

What type of information do we collect?

Elder Care Solutions  does not request any personal information, such as your name, email address or other contact information, in order for you to use (“Personal Information”).  The Site does use various technologies to improve your online experience, and such technologies may collect information about your use of The collection and use of such information is described in this Privacy Policy.


Any information you do enter is received, collected and stored. This includes email address, purchase history, name, payment details (including credit card information), comments, and feedback. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Usage Information is not considered Personal Information for the purposes of this Privacy Policy.


Elder Care Solutions may make available social media widgets and plugins so that you can use social networking to share items from the Site with certain social media platforms.  If these interactive mini-programs are made available to you on the Site, you understand that they run on the Site and collect your IP address, which page you are visiting on, and set a cookie to enable the widget to function properly.  Your interactions with these widgets are governed by the terms and privacy policy of the company providing them, and not by the Agreement or this Privacy Policy.


Use and Disclosure of Usage Information

Elder Care Solutions may use and disclose the Usage Information to provide, operate, and improve the Site, Content, and/or Elder Care Solutions’ products and services, to provide our Users with ongoing customer assistance and technical support; and to contact our Visitors and Users with general or personalized service-related notices.

In addition, Elder Care Solutions may also use the Usage Information for its own internal business purposes including statistical, design or operational purposes, such as to estimate audience size, measure aggregate traffic patterns and understand demographic trends among users.

Elder Care Solutions may also share, disclose or transfer Usage Information in connection with a merger, sale of all or some of its assets, debt financing, or other corporate event, including for transaction due diligence (collectively, a “Corporate Change”).  In the event of a Corporate Change (either during due diligence or upon the consummation of the Corporate Change), Elder Care Solutions may transfer the Usage Information, in whole or in part, to the relevant third part(ies) and, if such Corporate Change actually occurs, such Usage Information will then be subject to the privacy policies of such third part(ies).

Elder Care Solutions may also use and disclose the Usage Information as required by law, when Elder Care Solutions believes it is appropriate to comply with law enforcement requests, and/or to enforce this Privacy Policy or the Agreement, or otherwise to protect Elder Care Solutions’ and Elder Care Solutions’ users’ rights, property or safety.

Use and Disclosure of Aggregated Information

Elder Care Solutions may create aggregated, anonymized information that may include or be based upon Usage Information, along with the similar information of other users (“Aggregated Information”).  You are not identifiable in Aggregated Information.  Aggregated Information is not considered Usage Information for the purposes of this Privacy Policy.  Elder Care Solutions may use, disclose, share and/or sell Aggregated Information for any purpose, including providing it to third parties for their own business or marketing purposes.

Storage of Information

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

California residents only – YOUR CALIFORNIA PRIVACY RIGHTS

Companies that collect personally identifiable information from California residents and disclose such information to third parties for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having their information shared with third parties. We have elected the second option and you may request that your personally identifiable information not be shared with third parties by sending your request, including your full name, email address and postal address to:  Elder Care Solutions, LLC. Attn: General Counsel, 607 Walnut Ave SE, Roanoke, Virginia, 24014. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to

Do Not Track Disclosures  

No action is taken in response to web browser “do not track” signals or other mechanisms that provide users the ability to exercise choice regarding the collection of personally identifiable information about an individual’s online activities over time and across third-party web sites or online services. Although Elder Care Solutions uses Google Analytics and other third party tracking tools for the Site, we are not aware if third parties collect personally identifiable information about an individual’s online activities when such an individual uses the Site.

Questions and Concerns

If you have any questions about this Privacy Policy, please contact us at

Changes to this Privacy Policy

Elder Care Solutions may modify this Privacy Policy from time-to-time and will post such modifications prominently on the Site. Please review this Privacy Policy each time you visit  If you do not agree with a modification, your sole remedy is to stop using

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